Privacy Policy

This privacy statement describes how WebCloudSoft uses the personal information you provide on our website: www.webcloudsoft.com. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Validity of Refund

We collect the following personal information from you:

Contact Information such as name, email address, mailing address, phone number
Billing Information such as credit card number and billing address
Preferences Information such as product wish lists, order history, and marketing preferences

We also collect the following information from you:

Information about your business such as company name, company size, and business type

As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

For video animation packages, no refund request will be entertained after the design of the storyboard.

All refund requests should be communicated to the support department. WebCloudSoft, based on the violation of your user agreement, reserves the right to approve or disapprove your request on an individual case-to-case basis.

How We Use Your Information

Fulfill your order
Send you an order confirmation
Assess the needs of your business to determine suitable products
Send you requested product or service information
Respond to customer service requests
Administer your account
Send you a catalog
Send you a newsletter
Send you marketing communications
Respond to your questions and concerns

Refund & Cancellation Policy

1. No Refunds for Services Rendered
Once a service has been rendered, initiated, or a deliverable has been provided (in part or in full), all sales are final and non-refundable. This includes any consultation, digital service, or labor-based engagement.

2. Booking Fees / Deposits
All deposits or booking fees are non-refundable. They secure your spot in our calendar and compensate for administrative costs and lost opportunities.

3. Cancellations
Clients must notify us at least [X hours/days] in advance to reschedule or cancel a service.
Cancellations made within [X hours/days] of the scheduled time may be subject to a cancellation fee of [insert percentage or amount].
Missed appointments or “no-shows” are not eligible for a refund or reschedule.

4. Dissatisfaction with Service
If you are dissatisfied with your service, please contact us within [e.g., 3 business days] of completion. While we do not guarantee refunds, we may offer:

Clarification of misunderstandings
Minor revisions or follow-up support (at our discretion)
A discount or credit toward a future service

All resolutions are handled on a case-by-case basis and at our sole discretion.

5. Digital Products or Downloads
Any downloadable or digital content provided is non-returnable and non-refundable once accessed or delivered.

6. Chargebacks
We consider chargebacks a form of fraud. Please contact us first to resolve any billing issues. Unauthorized chargebacks may result in legal action and revocation of service access.

Choice / Opt-Out

You may stop receiving newsletters or marketing emails by following the unsubscribe instructions or by contacting us at webcloudsoftwares@gmail.com.

The account will be deactivated if a customer is non-responsive for more than 15 days. An activation fee will apply to proceed further.

Information Sharing

We do not sell your personal information. WebCloudSoft may share information with trusted third parties who assist in business operations such as payment processing or customer support. These parties are authorized to use your information only as necessary.

We may disclose personal information if required by law or legal process, or to protect rights, safety, or investigate fraud.
If WebCloudSoft is involved in a merger, acquisition, or sale of assets, users will be notified accordingly.

Third-Party E-Commerce Solutions Provider

Our shopping cart is hosted by a third-party provider who collects billing information solely for order processing purposes.

Cookies & Tracking Technologies

We use cookies and similar technologies to track preferences, analyze site usage, and improve services. Third-party analytics providers may also collect aggregated, non-personal data.

Web Beacons

We and our partners may use web beacons along with cookies to analyze site usage and email campaign effectiveness.

Security

We follow industry-standard security practices to protect your personal information. However, no method of transmission over the Internet is 100% secure. For questions, contact webcloudsoftwares@gmail.com.

Additional Policy Information

Our website may include widgets, blogs, or public forums. Any information shared publicly may be read or used by others.

Correcting & Updating Information

To review or update your personal information, contact us at webcloudsoftwares@gmail.com.

Changes to This Privacy Policy

WebCloudSoft may update this policy from time to time. Material changes will be communicated via email or website notice. Please review this page periodically.